Privacy Policy

A & R Consulting Group — last updated July 10, 2026

Information We Collect

When you request a quote, call an agent, or complete a client information form, we collect information you provide directly — such as your name, phone number, email, date of birth, and information relevant to your insurance application (health, income, and coverage details). We also keep a record of calls and text messages exchanged with your agent for service and compliance purposes.

How We Use Your Information

We use your information to prepare insurance quotes and applications, follow up on missed calls, schedule appointments, and service your policy. Sensitive application fields are encrypted at rest and only decrypted by your agent when reviewing your submission.

SMS Opt-In Data

Text messaging originator opt-in data and consent will not be shared with any third parties, including affiliates, partners, or other vendors, for marketing purposes.

Your mobile number and SMS consent are used solely to communicate with you about your own quote, application, or policy, and are not sold or rented to any third party.

Information Sharing

We share information with insurance carriers only as needed to obtain a quote or process an application you have requested, and with service providers (such as our telephony and hosting providers) who help us operate this platform under confidentiality obligations. We do not sell your personal information.

Data Retention & Security

We retain client and application data for as long as needed to service your policy and meet insurance recordkeeping requirements. Sensitive fields are stored using field-level encryption, and access is logged.

Your Choices

You may opt out of SMS messages at any time by replying STOP to any message — see our Terms & Conditions for details. To request access to or deletion of your information, contact your agent directly.